Penang has access to both public and private medical facilities, including hospitals, specialist centres, and 24-hour emergency departments. Delegates are advised to keep their travel insurance details on hand and seek immediate assistance from their hotel or event organiser if medical attention is required.
In case of emergency, delegates should contact the appropriate emergency response service immediately and inform the venue, hotel, or event organiser for further assistance. It is recommended to save important emergency contacts in advance for quick access during your stay.
Pharmacies are widely available across Penang, including in shopping areas, neighbourhood centres, and near major hotels and hospitals. Visitors may obtain over-the-counter medication and basic health essentials, while some prescriptions may require consultation with a licensed medical practitioner.
If you lose a personal item, please notify your hotel, venue management, transportation provider, or event organiser as soon as possible. Providing a clear description of the item, the time it was lost, and the last known location will help speed up the recovery process.
Dental clinics are available throughout Penang for both general and urgent dental care. Visitors requiring treatment are encouraged to contact nearby licensed clinics directly or seek guidance from their hotel concierge or organiser for the nearest suitable option.
For a safer and more comfortable stay in Penang, delegates are encouraged to book licensed accommodations and use verified travel and booking platforms. PCEB also advises visitors to refer to official information channels, stay alert in unfamiliar surroundings, and keep copies of important travel documents while attending events in Penang. This aligns with PCEB’s current safety messaging, which urges delegates to stay at licensed accommodations and book through official or verified channels.
Safety and Security Messaging for Delegates Coming to Penang
To ensure your safety, security and comfort while attending conferences, incentives, meetings, or exhibitions in Penang, PCEB and the Penang State Government strongly urge you to book your stay at licensed accommodations.
These accommodations are licenced by the Ministry of Tourism, Arts and Culture Malaysia and adhere to quality and safety standards set by the ministry.
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Additionally, you can also refer to the list of hotels that are certified Industry Partners of PCEB. View Details
We advise you to book your stay directly via these accommodations’ official websites, verified online booking platforms or your event’s official travel partner to avoid any untoward incident.
For further information on Penang
Visit PCEB’s website for information on country information, air connectivity, transportation, and interesting activities, food and attractions.
Download the Business Events Penang App on Google Play or iOS.
About Penang Convention & Exhibition Bureau
Penang Convention & Exhibition Bureau (PCEB) the lead state government agency for the business events industry of Penang.
PCEB assists business event and meetings, incentives, conferences and exhibition organisers by providing comprehensive information on Penang for both the organisers and delegates.